Performance
Features
Ergonomics
Value
Price: $350 At A Glance: Fast loading of Blu-ray Discs • 802.11n Wi-Fi • Vudu HDX streaming • Spiffy new Netflix interface
History has a way of repeating itself, and we’re beginning to see similarities between Blu-ray and DVD. While Blu-ray’s penetration rate will probably never equal DVD’s, the prices of hardware and software are now dropping to levels that don’t turn off the average consumer. But is this necessarily a good thing? With DVD, you bought the player, and it pretty much worked until it dropped. With a Blu-ray player, you need to update the firmware the moment you unbox it, and this event repeats itself quarterly to accommodate quirky BD+ copy protection on new disc releases. Then there are the firmware updates gone awry—the occasional “fix” that introduces more problems than it solves. When that happens, a company’s ability to respond to trouble becomes critical. But if the manufacturers don’t make enough money selling players, they can’t easily justify the timely updates and prompt service their customers deserve. While I love a great bargain as much as the next guy, it’s also important to consider the manufacturer’s record of after-purchase support.